Last updated: 05 October 2025

House of Unique respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit www.houseofunique.com or interact with our brand.

1. Data Controller

House of Unique is registered in the Netherlands as a sole proprietorship (ZZP).

Address: Antillenstraat 40H, Amsterdam, 1058 HC Netherlands

Email: info@houseofunique.com

KvK Registration: 95728392

BTW Number: [Insert VAT number]

2. Personal Data We Collect

We collect and process the following categories of personal data:

Identity and Contact Details: name, email, phone number, shipping/billing address

Order & Transaction Data: order details, payment confirmation, purchase history

Technical Data: IP address, browser type, device information, location (approximate)

Usage Data: pages visited, time spent, clicks, and interactions on our website

Marketing Preferences: newsletter opt-ins, wish lists, saved carts

3. How We Use Your Data

We use your personal data for the following purposes:

To process and deliver your orders

To manage payments, refunds, and invoices

To communicate with you regarding your purchase or inquiries

To provide customer support

To improve our website, products, and user experience

To send marketing communications (only with your consent)

To comply with legal and tax obligations

4. Legal Basis for Processing

We process your data under one or more of the following legal grounds:

Contractual necessity: to fulfill your purchase or service request

Legal obligation: to comply with Dutch or EU tax/accounting requirements

Consent: for newsletters or optional marketing activities

Legitimate interest: to improve our services and protect against fraud

5. Sharing Data with Third Parties

We do not sell your personal data.
We only share it with trusted service providers who process it on our behalf and in compliance with GDPR:

E-commerce platform: Shopify (hosting, store operations)

Payment processors: Mollie, PayPal, Klarna, credit card networks

Logistics providers: DHL, PostNL, UPS, FedEx

Analytics & marketing: Google, Meta (Facebook/Instagram), TikTok, Pinterest

Email & CRM tools: Omnisend or similar

All third-party partners are bound by data-processing agreements ensuring confidentiality and data security.

6. International Data Transfers

Shopify and certain partners may store or process data outside the EU (e.g. Canada, US).
Such transfers are made under EU-approved Standard Contractual Clauses (SCCs) and provide adequate protection under GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated above or to comply with legal obligations.
For example:

Order & invoice data → retained for 7 years (Dutch tax law)

Newsletter data → until you unsubscribe

Customer inquiries → typically 12 months

8. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Object to processing

Withdraw consent (for marketing)

Request data portability

To exercise your rights, contact info@houseofunique.com.
We will respond within 30 days in accordance with GDPR Article 12.

9. Cookies & Tracking

We use cookies to ensure the best browsing experience and for analytics and marketing purposes.
For details, see our separate Cookie Policy at www.houseofunique.com/cookies.
You can manage your cookie preferences anytime via your browser settings.

10. Data Security

We use encryption (SSL/TLS), access control, and secure hosting to protect your data.
Shopify is certified under PCI DSS (Payment Card Industry Data Security Standard) to ensure safe transactions.

11. Data Breach Notification

In case of a data breach, House of Unique will:

Notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Inform affected users without undue delay, in accordance with GDPR Article 33

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The most recent version will always be available on www.houseofunique.com/privacy.
If the changes are significant, you will be notified via email or website notice.

13. Contact

If you have questions or complaints about how we handle your personal data, please contact:

House of Unique – Privacy Department
📧 info@houseofunique.com

Cookie Policy

Last updated: 11 October 2025

House of Unique uses cookies and similar technologies to improve your shopping experience, analyze website traffic, and personalize content and ads.

We use the following types of cookies:

• Required: Necessary for website functionality (e.g., cart, login, checkout).

• Analytics: Help us understand and improve website performance.

• Marketing: Used to display relevant ads and measure ad performance.

• Personalization: Enhance your experience by remembering preferences.

You can change or withdraw your consent at any time by clicking “Manage Preferences” in the cookie banner or by clearing your browser cookies.

For more information, below our Privacy Policy.